This sample provides an insightful reflection on interprofessional working and service user involvement in clinical practice. The essay uses Gibbs (2007) reflective model to analyze the author's experiences as a shift coordinator during their placement. The author highlights the challenges faced due to understaffing and limited resources, but emphasizes the importance of effective communication and teamwork to provide safe and effective care to service users. The essay also highlights the author's personal growth and learning through the reflection process, which has improved their confidence and competency in nursing practice. The use of British Sign Language and an interpreter to communicate with service users with hearing problems is also highlighted, emphasizing the importance of inclusive and person-centered care. The author's positive feedback from their supervisor serves as a testament to their efforts and demonstrates the impact of reflective practice in nursing.